TERMS AND CONDITIONS

OF USE OF THE SITE www.fullcolor.ro

V1-27.04.2026

I. INTRODUCTION

1.1. Welcome to the platform developed by "Premium Business Solution S.R.L." , headquartered in Bucharest, Sector 6, Blvd. Maniu no. 7, Space 90A, registered with the ORC under no. J2006015273404, CUI 19045151 (hereinafter referred to as the "Company" or "PBS").

1.2. The Company operates a website accessible at www.fullcolor.ro, as well as any other media form, media channel, mobile website or mobile application linked or otherwise connected to them (hereinafter collectively referred to as the "Platform" or "Website") offering an online platform dedicated to the sale of personalized products ("Products").

1.3. This document contains the terms and conditions for using the Site and, at the same time, defines the rights and obligations of the Platform users in their relations with the Company and the site. The user of the www.fullcolor.ro platform, hereinafter referred to as the “User”.

1.4. Access and/or use of the site implies unlimited acceptance and full compliance with this document, together with the Privacy Policy, which is an integral part thereof (“Terms and Conditions”). You acknowledge that you have read and understood the Terms and Conditions and agree that their provisions apply to you in full.

1.5. Our Privacy Policy also governs your use of our Platform and explains how we collect, protect and disclose information resulting from your use of the Platform.

1.6. IF YOU DO NOT AGREE WITH (OR ARE UNABLE TO COMPLY WITH) THESE TERMS AND CONDITIONS, THEN YOU MAY NOT USE THE PLATFORM, but please notify us by email at office@fullcolor.ro. These Terms apply to all visitors, users and others acting in a similar capacity who wish to access or use the Platform.

1.7. Additional terms or conditions or documents may be posted on the Site from time to time, and these will be deemed to be expressly and automatically incorporated herein. We reserve the right, at our sole discretion, to make changes to these Terms and Conditions from time to time. We will notify you of any changes by updating the “Last Updated” date of these Terms and Conditions, and you waive any right to receive specific notices of each such change. Please ensure that you review the applicable Terms each time you use our Site so that you understand which Terms apply. By continuing to use the Site after the date of posting of these revised Terms and Conditions you will be subject to and will be deemed to have acknowledged and accepted the changes to any revised Terms and Conditions.

1.8. The information provided on the Site is not intended for distribution or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement in such jurisdiction or country. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

1.9. You may not use the Site or Products for any unlawful or unauthorized purpose.

II. DEFINITIONS

a. Order: means the manifestation of the will of a User to purchase a Product, a manifestation of will that takes the form of an electronic document through which the Buyer transmits to the Company, through the Platform, his intention to purchase the Products on the Site. The User is obliged to check the Order before launching it, after which he waives the right to invoke any non-compliance with the information provided by him (e.g. the customization method)

b. Account: represents the section of the Site consisting of an e-mail address and a password that allows the User access to all services offered by the Company through the Site and which contains information about the history on the Site (orders, tax invoices, etc.).

c. Sales contract: represents the contract concluded remotely between the User and the Company, without the simultaneous physical presence of the parties, in compliance with this document. The Product presentation and the commercial conditions posted by the Company on the Site and the warranty certificate issued by the Company will form the basis of the Sales Contract.

d. Content: represents information of any type (text, images, video clips, photos, comments, brands, company names, etc.), discussions or messages, posted by a User or by the Company on the Site.

e. Buyer – can be any natural person over 16 years of age (or 18 years of age for products for the purchase of which it is necessary for the natural person to be of this age) or a legal person or any other legal entity that creates an Account on the Platform and places an Order.

f. Confidential Information: represents any information that the Company holds in relation to a User or the relationship between them, their affiliates or associates, made available before or after entering into any consensual or contractual relationships.

g. Website: represents the Internet Site that can be accessed at www.fullcolor.ro.

h. User: represents any person who accesses the Site.

i. Seller – the Company.

III. REGISTRATION ON THE PLATFORM

3.1. In order to access the Platform, the User will have to create an Account and register for free on the Site. The User must have full legal capacity to contract and use the Site in accordance with this document. The User is obliged to provide accurate information that he undertakes to update immediately in case of changes.

3.2. Access to the created Account is protected by a username/email and a password chosen by the User when registering on the Site, based on a communication by the Site of a password reset link. The User is solely responsible for any use that may be made of his username/email and password and the sole guarantor of their confidentiality, as well as any use of his account.

3.3. We reserve the right to remove, claim or modify a username, at our discretion, if we consider that such username is inappropriate, obscene or in any other way unacceptable. Also, in the event that we consider that any of the User's activity, the information provided by him or for any other reason that the subscription or the Platform or other Users could be prejudiced, we reserve the right to select our Users, having the possibility to suspend/close any Account, at any time and without prior notice. The reasons for such action will be communicated, upon request, to the interested User.

3.4. By creating the Account, the User consents to receiving commercial communications from the Company. This agreement may be withdrawn at any time by sending an email to office@fullcolor.ro.

3.5. By using the Site, the User represents and warrants that: (1) all registration information submitted is and will be true, accurate, current and complete; (2) will maintain the accuracy of this information and will promptly update it, if necessary; (3) has legal capacity and agrees to comply with these Terms and Conditions; (4) is not a minor in the jurisdiction in which he/she resides; (5) will not access the Site through automated means, whether through a bot, script or otherwise; (6) will not use the Site for any illegal or unauthorized purpose; and (7) use of the Platform will not violate any applicable law or regulation.

IV. MARKETING OF PRODUCTS

4.1. We make every effort to display as accurately as possible the colours, features, specifications and details of the Products available on the Site. However, we do not warrant that the colours, features, specifications and details of the Products will be accurate, complete, reliable, current or otherwise error-free and your electronic display may not accurately reflect the actual colours and details of the Products. All Products are subject to availability. Certain Products may be available exclusively online through the Site. Such Products may be in limited quantities and may only be returned or exchanged in accordance with our Return Policy.

4.2. We reserve the right to limit the quantities of Products offered on the Site. All descriptions or prices of Products are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue the sale of a Product on the Site at any time for any reason.

4.3. The prices displayed on the Site are expressed in lei (RON) and include the related legal taxes (e.g. VAT, green stamp, etc.).

4.4. In the case of online payments, unless otherwise specified in the offer for sale of the Products, the Buyer is the one who bears any additional costs (including but not limited to currency exchange fees, transport, etc.). The Company will communicate to interested Users, upon request, all and any additional amounts that are added to the price of a Product, if applicable.

4.5. The placement of an Order by a Buyer nor the confirmation message sent by the Platform following the conclusion of the purchase procedure does not represent acceptance of the offer according to the provisions of art. 1188 of the Romanian Civil Code, the Sales Contract being considered concluded between the Company and the Buyer at the time of receipt by the Buyer from the Company of the notification of dispatch of the Order.

4.6. Going through the procedure for placing an Order without completing it (adding Products to the shopping cart without actually sending the order) does not constitute an Order within the meaning of this article, and does not create any obligation on the part of the Company or the Platform.

4.7. The Buyer is solely responsible for the correctness and veracity of the data provided by him in order to place an Order. The Company will be able to contact the Buyer, by the means indicated by the latter, in order to execute the Sales Contract.

4.8. Given that the Platform is intended for online commerce, which has a very high dynamics, making it difficult to update stocks in real time, if the actual situation requires it, until the moment of dispatch of the Products, the Company may modify the quantity of Products in the Order, informing the Buyer of this and returning any amounts collected in excess.

4.9. The Company may at any time impose certain limits on the number of Orders or the total amount of Orders in a given period), based on applicable legal provisions or pursuant to an order issued by a public authority or for security reasons. The Company shall not be liable to Users for the failure to complete Orders exceeding such limits.

4.10. The status of each Order is duly indicated on the Platform.

4.11. Immediately after completing an Order, its status will automatically change on the Platform to Order Placed.

4.12. The Company shall process all Placed Orders, confirming its receipt and changing its status from Order Placed to Order Accepted.

4.13. The Company may change the quantity of Products in the Order, informing the Buyer thereof and returning any amounts collected in excess.

4.14. An Order may be cancelled by the Buyer before it is taken over by the Company.

4.15. The Company may refuse to take an Order if the information provided by the Buyer proves to be incomplete or incorrect or if payment of the price is not made (for situations where payment is made online). In this situation, the Company will inform the Buyer of the situation as soon as possible.

4.16. If the Buyer chooses to pay by card online, the User/Buyer's payment card details will not be accessible or stored by the Company, but by the payment processor used.

4.17. The Company will pack the Products appropriately and send all necessary accompanying documents. The Company will issue a tax invoice to the Buyer for the Products purchased.

4.18. The Company will notify the Buyer of stock availability and delivery times.

4.19. The Company will upload the tax invoice and the document issued by the courier (AWB, waybill, etc.) to the Platform and will change the status of the Order from Picked up to Order Shipped.

4.20. Delivery will be considered to have been made at the time of signing the receipt of the document issued by the carrier or the tax invoice/delivery-receipt report. The Company will change the status of the Order from Shipped to Order Completed.

4.21. All products are covered by a warranty in accordance with the legal provisions in force. Users will be informed of the warranty conditions before purchasing the Product, the Company having the obligation to provide the Warranty Certificate together with the Product, if this is required by the legal provisions in force.

4.22. Ownership of the Products will be transferred upon delivery, after payment has been made by the Buyer.

4.23. A Buyer who is a consumer has the right to withdraw from the Sales Contract and return the purchased Product(s), without any explanation or reason being required and without any additional costs.

4.24. The Company will reimburse all amounts received as payment, including delivery costs, where applicable, with the exception of additional costs determined by the fact that the Buyer has chosen a delivery method other than the standard delivery offered by the Company.

4.25. The Buyer shall bear the costs of returning the Product(s), in accordance with the provisions of Emergency Ordinance No. 34/2014 on consumer rights in contracts concluded with professionals, as well as for the amendment and completion of certain regulatory acts. Unless the Company has offered to recover the Products itself, it may postpone the reimbursement until the date of receipt of the Products that were the subject of the sale or until the moment of receipt of proof from the consumer that he sent the products to the Company, taking into account the earliest date.

4.26. The withdrawal period is 14 days from:

4.26.1. the day on which the consumer or a third party, other than the carrier and indicated by the consumer, takes physical possession of the products, in the case of sales contracts, or:

4.26.1.1. if the consumer orders multiple products that will be delivered separately in a single order, the day on which the consumer or a third party other than the carrier and indicated by the consumer acquires physical possession of the last product;

4.26.1.2. in the case of delivery of a product consisting of several lots or pieces, the day on which the consumer or a third party other than the carrier and indicated by the consumer acquires physical possession of the last product or piece.

4.27. Before the expiry of the withdrawal period, the Buyer shall inform the Company of his decision to withdraw from the Sales Contract, using one of the following options:

4.27.1. to use the model withdrawal form provided for in the attached form;

4.27.2. to make any other unequivocal statement expressing his decision to withdraw from the contract.

4.28. Unless the Company has offered to collect the Products itself, the consumer shall return the Products or hand them over to the Company or to a person authorised by the professional to receive the Products, without undue delay and at the latest within 14 days from the date on which he communicated his decision to withdraw from the contract to the professional. The deadline shall be met if the Products are sent back by the consumer before the expiry of the 14-day period.

4.29. The consumer shall be liable only for any diminished value of the Products resulting from their handling other than what is necessary to establish the nature, characteristics and functioning of the Products. In the event of exercising the right of withdrawal, the professional may deduct from the refunded amount the equivalent of the diminished value of the Product, if this is justified and proportionate. The diminished value may also result from the absence or damage to the packaging or accessories, to the extent that they affect the resaleability of the Product. The amount withheld will be communicated to the consumer, together with the relevant justification.

4.30. Any amounts owed by the Company to a Buyer shall be paid within 14 (fourteen) days from the date on which the Company has taken note of this.

4.31. The following are exempt from the right of withdrawal from the Sales Contract:

4.31.1. service contracts, after the complete provision of the services, if the performance has begun with the express prior consent of the Buyer and after the latter has confirmed that he has become aware of the fact that he will lose his right of withdrawal after the complete performance of the contract by the professional;

4.31.2. the supply of products or services whose price depends on fluctuations in the financial market that the Company cannot control and which may occur during the withdrawal period;

4.31.3. the supply of products made to the specifications presented by the Buyer or clearly personalized;

4.31.4. supply of products that are likely to deteriorate or expire quickly;

4.31.5. supply of sealed products that cannot be returned for health protection or hygiene reasons and that have been unsealed by the consumer;

4.31.6. supply of products that are, after delivery, by their nature, inseparably mixed with other elements;

4.31.7. supply of alcoholic beverages whose price was agreed upon at the time of conclusion of the sales contract, whose delivery cannot be made before 30 days and whose actual value depends on market fluctuations that the Company cannot control;

4.31.8. contracts where the Buyer has specifically requested the Company to travel to his home to carry out urgent repair or maintenance work. If, on the occasion of such a visit, the Company provides other services than those expressly requested by the Buyer or supplies other products than the spare parts indispensable for carrying out the maintenance or repair work, the right of withdrawal applies to those additional services or products;

4.31.9. supply of sealed audio or video recordings or sealed computer programs that have been unsealed after delivery;

4.31.10. supply of newspapers, periodicals and magazines, with the exception of subscription contracts for the supply of such publications;

4.31.11. supply of digital content that is not supplied on a tangible medium, if the supply has begun with the Buyer's express prior consent and after the Buyer has confirmed that he has become aware of the fact that he will lose his right of withdrawal.

4.32. The Company reserves the right to implement a User evaluation system and to establish certain remedies based on it. If the User does not agree with the introduction of the system, he will have the right to terminate this agreement within 15 days from the date of implementation.

V. WARRANTIES

5.1. All Products sold on the Company are new, come from sources authorized by each manufacturer and benefit from warranty conditions in accordance with applicable law and the commercial policies of the manufacturers.

VI. LIABILITY

6.1. The Company cannot be held liable for damages of any kind that the Buyer or any third party may suffer as a result of using the Site or the Company's fulfillment of any of its obligations under the Order and for damages resulting from the use of the Products after delivery.

VII. INTELLECTUAL PROPERTY RIGHTS

7.1. Unless otherwise indicated, the Site and all source code, databases, functionality, software, website design, audio, video, text, photographs and graphics on the Site (collectively, the “Content”) and trademarks (“Marks”) are owned or controlled by us or licensed to us and are protected by copyright and trademark laws. The Content and Marks are provided on the Site “as is” for your personal use only. Except as expressly provided in these Terms and Conditions, no part of the Site and any Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed or otherwise exploited for any commercial purpose without our express prior written consent.

7.2. Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any part of the Content to which you have lawfully obtained access solely for your personal and non-commercial use.

7.3. Any reproduction or representation, in whole or in part, of the Site or any of its components, without the authorization of the Company is prohibited and constitutes a violation punishable by law.

VIII. PROHIBITED ACTIVITIES

8.1. Accessing or using the Site for any purpose other than that specified by us is prohibited.

8.2. By creating an Account, Users agree not to:

8.2.1. Systematically extract data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database or directory without our written permission.

8.2.2. Mislead or deceive other Users, particularly in any attempt to learn sensitive account information, such as user passwords.

8.2.3. Circumvent, disable or otherwise interfere with the security features of the Site, including those features that prevent or restrict the use or copying of the Site's content or that impose limitations on the use of the Site and/or its content.

8.2.4. Take any action that, in our opinion, damages the Company and/or the Site.

8.2.5. Use any information obtained from the Site to harass, abuse or harm another person.

8.2.6. Misuse our support services

8.2.7. Use the Site in a manner that is inconsistent with any applicable laws or regulations.

8.2.8. Upload or transmit viruses, Trojan horses, or other materials, including excessive use of capitalization and spam (continuous posting of repetitive text), that alter, damage, disrupt, or interfere with the use, features, functions, operation, or maintenance of the Site.

8.2.9. Engage in any automated use of the system, such as the use of scripts to post comments or messages or the use of any mining robots or other data collection and extraction tools

8.2.10. Delete any copyright or other proprietary notices from any information posted on the Site.

8.2.11. Attempt to impersonate another User

8.2.12. Upload or transmit (or attempt to upload or transmit) any material that acts as a passive or active information collection or transmission mechanism, including, without limitation, clear graphics interchange formats (“gifs”), 1 x 1 pixels, web bugs, cookies or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”).

8.2.13. Interfere with, disrupt or create an unreasonable burden on the Site or networks or services connected to the Site.

8.2.14. Copy or adapt the Site software, including, but not limited to, Flash, PHP, HTML, JavaScript or other code.

8.2.15. Decipher, decompile, disassemble or reverse engineer any software that comprises or in any way constitutes a part of the Site.

IX. CONFIDENTIALITY POLICY. PROCESSING OF PERSONAL DATA

9.1. By accepting this document, the Parties undertake to maintain the confidentiality of all information, regardless of the form in which it was received (oral, written) and the medium on which it is located (electronic, written, disk or other data storage media) and regardless of whether or not it has been highlighted or otherwise designated as confidential, relating to: financial data, product and service specifications, business projects and programs; products delivered or in stock, necessary to be supplied; the way of promoting products, manufacturing processes, manufacturing recipes, methods and results of cost calculations, know-how, information on prices and any other commercial terms, trade secrets, information on research and development, product and service launch plans, marketing plans, information on employees, prototypes, computer programs, objectives or strategies, organization, internal policies; any data/information on customers, business partners and suppliers, etc.

9.2. For the avoidance of doubt, confidential information shall not include information that: is public at the date of disclosure of such information to the parties and/or their representatives; becomes public, but not as a result of the disclosure of such information in breach of this; was obtained from a source unrelated to the parties, if this source is not required to maintain the confidentiality of such information; or the Parties can prove to a reasonable satisfaction that such information was lawfully in their possession prior to the date of signing this Commitment, not having been provided by the Parties, and the Parties not being bound by the obligation to maintain the confidentiality of such information.

9.3. The Parties shall maintain confidentiality during the term of this document, as well as for a period of five (5) years thereafter.

9.4. The Privacy Policy is based on Regulation no. 679/2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as the “General Data Protection Regulation”).

9.5. This Privacy Policy describes how the Company collects, processes, transfers and protects the personal data of the Site Users that they provide when using the Platform (hereinafter referred to as the “Services”).

9.6. When you use the Services we will process the following personal data: name, surname, e-mail address, postal address, username, location, IP address (hereinafter referred to as “Personal Data”).

9.7. We do not collect or otherwise process sensitive data, included by the General Data Protection Regulation in special categories of personal data.

9.8. The Company processes Personal Data for the following purposes:

Account Creation and Use. Performance of the Contractual Relationship

9.9. When you create an account on the Site or when you place an online order, we collect information such as your name, surname, telephone number, e-mail address, postal address. We process this data on the basis of the execution of a contract, in accordance with art. 6 para. (1) lit. b) of the General Data Protection Regulation. Your refusal to provide us with the above-mentioned data will make it impossible to create the account and/or to carry out the contractual relationship between you and the Company.

Marketing, advertising and publicity

9.10. We will collect and use information such as: name, surname, e-mail address to send you commercial information related to our Services, but only after obtaining your express consent by expressing your option in this regard, in accordance with art. 6 para. (1) lit. a) of the General Data Protection Regulation.

Profiling

9.11. To improve the quality of our Services, we may combine Personal Data (name, surname, e-mail address) that are provided directly by you with other data from other sources such as cookies, but only after obtaining your express consent by expressing your option in this regard, in accordance with art. 6 para. (1) lit a) of the General Data Protection Regulation.

Correspondence

9.12. We will collect information such as: name, surname, telephone number, e-mail address, postal address in order to communicate information related to the provision of our Services, as well as to communicate any changes to this Privacy Policy. We process this data on the basis of the execution of a contract, in accordance with art. 6 para. (1) lit b) of the General Data Protection Regulation. Refusal to provide the above-mentioned data will lead to the impossibility of transmitting any information related to the Company's Services.

Fulfillment of legal obligations

9.13. When public authorities request certain information from us, we will process information such as: name, surname, telephone number, e-mail address, postal address, in order to respond to such requests, in accordance with art. 6 paragraph (1), letter c) of the General Data Protection Regulation. Failure to transmit the above-mentioned personal data in order to fulfill a legal obligation may lead to negative consequences (sanctions, fines, etc.) for the Company.

Making payment transactions

9.14. If you make payments on the site, you provide the banking information such as: name, surname, IBAN account directly to the payment operator chosen by the Company for this purpose, for the purpose of carrying out payment transactions, and we will not process and retain this information. Your refusal to provide the above-mentioned data will make it impossible to complete the requested payment transactions.

Data storage period

9.15. Personal data will be stored as follows:

9.15.1. Creation and use of the user account – Personal data will be stored for the duration necessary to administer the Account, until you choose to delete it.

9.15.2. Marketing, advertising and publicity – Personal data will be stored until you withdraw your consent, but no longer than 5 years from the date you provided it.

9.15.3. Profiling - Personal data will be stored until you withdraw your consent, but no longer than 5 years from the date you provided it.

9.15.4. Correspondence – Personal data will be stored for the entire period of the Account, until you delete it.

9.15.5. Compliance with a legal obligation – Personal Data will be stored for the entire period specified in the legal obligations imposed on the Company.

9.15.6. The Company will delete or anonymize all Personal Data for which you have withdrawn your consent, the maximum storage period of 5 years mentioned above has expired or which is no longer necessary for the fulfillment of any of the purposes listed above.

9.16. The Company will not disclose Personal Data except in the following situations:

9.16.1. When we have your express consent to do so;

9.16.2. When we are obliged to disclose Personal Data pursuant to a legal obligation to the following categories of recipients: public authorities, auditors or institutions competent to carry out controls over the Company;

9.16.3. To achieve any of the purposes listed above, our Company may use the services of several contractual partners, and Personal Data will be disclosed to them for use within the limits of the obligations they have assumed towards our company. These partners may have the status of authorized persons and/or independent data operators. Also, some of the partners are third parties who do not intend to process Personal Data, but may have access to them in the performance of their tasks or interactions with the Company, such as companies that provide technical maintenance, financial or legal auditors.

9.16.4. We assure you that we make all necessary efforts to ensure that all entities with which we collaborate process Personal Data in safe and secure conditions.

9.16.5. When there are disputes and/or other complaints against our Company.

9.17. Before transferring Personal Data to a state or international organizations outside the European Union and/or the European Economic Area, we will ensure compliance with all the conditions imposed by the General Data Protection Regulation, as well as any legislation applicable to the protection of personal data.

9.18. In accordance with the provisions of the General Data Protection Regulation, you benefit from the following rights as data subjects:

9.18.1. RIGHT OF ACCESS – meaning your right to request confirmation of whether or not Personal Data is being processed, and if so, you may request access to it, as well as certain information about it. Also, upon your request, you will also receive a copy of the Personal Data;

9.18.2. RIGHT TO RECTIFICATION – meaning your right to obtain the rectification of Personal Data that is inaccurate, as well as the completion of Personal Data that is incomplete, including by providing you with additional information;

9.18.3. RIGHT TO DELETION OF DATA - meaning that in situations expressly regulated by law (in particular if you withdraw your consent or if it is found that the Personal Data has been processed illegally), you have the right to obtain from the Company the deletion of your Personal Data;

9.18.4. RIGHT TO WITHDRAW CONSENT - meaning your right to withdraw, at any time, your consent for the processing of Personal Data, with the mention that the processing of Personal Data prior to the moment of withdrawal of consent remains valid;

9.18.5. RIGHT TO DATA PORTABILITY - meaning your right to receive the Personal Data you have provided in a structured, machine-readable format and the right to request that the Personal Data be transmitted to another controller chosen by you;

9.18.6. RIGHT TO RESTRICTION OF PROCESSING - Meaning your right to obtain from the Company the restriction of the processing of Personal Data in certain situations expressly regulated by law (in particular if you contest the accuracy of the Personal Data or if the processing is unlawful but you oppose the deletion of the Personal Data). In these situations, with the exception of storage, the Personal Data will no longer be processed;

9.18.7. RIGHT TO OPPOSE - meaning your right to object to data processing in certain cases, including profiling (direct marketing, scientific, historical or statistical research, the legitimate interest of the operator, public interest or resulting from the exercise of public authority vested in the operator);

9.18.8. RIGHT TO FILE A COMPLAINT - meaning your right to file a complaint regarding the processing of Personal Data. The complaint shall be filed with the National Supervisory Authority for the Processing of Personal Data.

9.19. The Company will take all due care and adopt all technical and organizational measures necessary to protect Personal Data against loss, theft, misuse, unauthorized access, unauthorized disclosure, alteration and destruction. In this regard, we will use methods such as encryption, password protection and limiting access to Personal Data.

We will also periodically update and test the security of the technologies we use. At the same time, we will inform and train our staff about the importance of confidentiality and protection of your personal data.

X. SECURITY AND HYPERLINKS

10.1. Data transfer through the Site is encrypted according to the SSL standard (Secure Sockets Layer) is the standard security technology through which encrypted connections are established between a web server and a browser. This connection ensures that all data transmitted between the web server and browsers remain private and integral. SSL is an industry standard and is widely used by websites to protect online transactions with their customers.

10.2. The Site may contain links to the Company's partner sites or to third-party sites. The Company has no control over these sites and, therefore, assumes no responsibility for the availability, content and products and / or services available on these sites.

10.3. The Company will not be liable for any direct or indirect damages that may arise due to the User's access to the partner and/or third party website and the use of the content and products and/or services of this website by the User.

XI. FORCE MAJEURE AND FORTUITOUS EVENTS

11.1. The Company shall not be liable to the User in any way and is excused for any failure to deliver or perform or delays caused in the execution of the contract due to causes beyond its control, including but not limited to: government actions, fires, labor interruptions, shortages, pandemics, war, terrorism, civil unrest, logistics problems, power outages, communications, Internet service provider or hosting service failures or delays due to suppliers of hardware or software systems, denial of service as a result of attacks, malware intrusion, hacking attacks, acts of third parties beyond the Company's control, natural disasters, including changes in the Company's ability to provide the services according to the object and/or price established as a result of legislative changes.

DURATION, TERMINATION, USE AND LIABILITY

12.1. This contract is concluded for an indefinite period from the acceptance of the Terms and Conditions by the User.

12.2. The following are prohibited: modification of the materials on this Site, the Company's intellectual property, their reproduction, display, public distribution or use for public or commercial purposes other than those for which the Site was created. The use of these materials on another website or in any computer environment connected to the network is prohibited. Failure to comply with any of these Terms automatically leads to the cancellation of the right to use this Site and the obligation to immediately destroy all downloaded or printed materials.

12.3. The User assumes that the use of the service provided by the Site will be made only in good faith and in accordance with the legislation in force.

12.4. If a User fails to comply with these Terms and Conditions, in particular by failing to provide the information necessary for the correct use of the Site and/or commits violations of the laws and regulations in force and after a prior notice of 5 days, the Company shall have the right to suspend or close the Account, automatically and by right, without court intervention, and to deny him/her access to any or part of the Site in the future, without prejudice to any damages and interests that the Company may claim.

XIII. NOTIFICATIONS AND OTHER COMMUNICATIONS

13.1. For any questions or information about the Site and/or this document, the User may contact the Company by sending an e-mail to the following address: office@fullcolor.ro.

13.2. Users may be informed by the Company by sending electronic notifications (pop-ups, texts included in the site, etc.), emails, SMS messages, direct telephone contact for the transmission of messages.

13.3. The communication is enforceable if it is made in accordance with this document. The notification is presumed to be received on the first business day after the day on which it was sent.

XIV. NULLITY, CONCILIATION AND DISPUTES

14.1. If one of the clauses of this contract is declared null or inapplicable by a change in legislation, regulations or by a court decision, this will not affect in any way the validity and compliance with the other clauses. Failure by a party to exercise the rights conferred on it under this document does not constitute a waiver thereof.

14.2. Any complaint or dissatisfaction regarding the operation of the Site must be sent in writing to the e-mail address office@fullcolor.ro. The Company will investigate and address the complaint within 30 days of receipt.

14.3. Any conflict arising between Users and the Company will be resolved amicably, by agreement between the parties. If the conflict is not resolved amicably, the jurisdiction lies with the courts at the headquarters of the Company or the appropriate higher court.

This document will be governed by and interpreted in accordance with Romanian law.